Shipping & Returns

Shipping

CHRISTMAS SHIPPING

Below is the deadline to place an order so it can be given to USPS before or by their deadline for most likely delivery by Christmas (orders ship from Florida and may still arrive in time after these deadlines depending on your location):

Order by 11:59pm Eastern Time Monday night, December 15, 2025

Free Shipping ($55 and up in the United States)

If your order qualifies for free shipping, order by 11:59pm Eastern Time Monday night, December 15, 2025

We can't guarantee that USPS will not have delays, but we are building enough cushion to make it very likely for you to get your order in time for Christmas.

** CHRISTMAS EXPEDITED OPTIONS AFTER 12/16/25

Priority Mail packages may still make it in time depending on your distance from our West Palm Beach, Florida location if ordered within a couple days after the above deadline. However, for additional assurance, we can upgrade you to UPS options like UPS Next Day or 2-Day via emailed invoice if you are ordering after the deadline above and by Friday 12/19/25. Prices are usually quite reasonable. Please email info@baitsman.com.

 

GENERAL SHIPPING

Baitsman orders use USPS for standard packages, and USPS Priority Mail for priority packages. Orders typically ship within one to three business days, and while USPS doesn't guarantee timing for these shipping types, they should arrive as indicated when you select a shipping method during checkout.

** U.S. orders $55 or more get free shipping.

If there is any issue with your order before shipment, we will contact you quickly. You will receive a shipping confirmation email with tracking after your order ships. If you did not receive it, please check your spam or junk folder to see if it was filtered.

Overnight or rush delivery can be arranged (e.g for Christmas, travel, holidays, etc.) - just email info@baitsman.com. We will respond quickly.

 

Returns

Sometimes you need to change your bait or throw it back...

We stand by our products 100%. If you’re not satisfied, we offer free returns and exchanges within 30 days—as long as the item is unworn and in original condition.

Start your return at account.baitsman.com.

  1. Sign in with the same email you used at checkout.
  2. Select the order and the item(s) you’d like to return.
  3. Follow the quick steps to submit the request and get your return label or instructions. (Tip: hang on to your original packaging—it’s perfect for sending items back.)

Return Policy Details

  • Returns must be requested within 30 days of delivery.
  • Items must be unworn, unwashed, and in original condition.
  • Please reuse your original packaging if you can — better for the planet and your bait budget.
  • Turnaround: please allow up to 3 weeks from the day you drop it in the mail for us to receive, process, and issue your refund or deliver your exchange.
  • Damaged or incorrect item? Start a request at account.baitsman.com and choose the relevant return reason. To speed things up, reply to your order email with clear photos so we can review and resolve it quickly.

Questions before you start? Email info@baitsman.com.